Terms And Conditions
Last updated: 21.08.2025
Welcome to Lulaé (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website www.lulae.co.uk, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, you must not use our services.
1. Eligibility
By using our website, you confirm that you are at least 18 years old (or the legal age of majority in your jurisdiction) and capable of entering into a legally binding agreement.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website.
You must not:
Use our website in any unlawful or fraudulent manner.
Upload or transmit viruses, malware, or harmful code.
Attempt to gain unauthorised access to our systems or data.
3. Accounts
If you create an account with us:
You are responsible for maintaining the confidentiality of your login details.
You agree to provide accurate and up-to-date information.
You are responsible for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Products and Services
All products or services are subject to availability.
We reserve the right to refuse service, cancel orders, or limit quantities.
Prices and descriptions may change without notice.
5. Payments
If applicable:
Payments must be made in full at the time of order unless otherwise agreed.
All prices are listed in GBP (£) and include VAT where applicable.
We use secure payment providers but are not responsible for errors caused by third-party payment processors.
6. Shipping, Delivery & Returns
Delivery times are estimates only.
Risk passes to you once goods are delivered.
Returns and refunds are handled in line with our Returns Policy [link or section].
7. Intellectual Property
All content on our website (including text, graphics, logos, images, and software) is owned by or licensed to us. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law:
We shall not be liable for any indirect, incidental, or consequential damages.
Our total liability for any claim arising out of these Terms shall not exceed the amount you paid for the product or service in question.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.
10. Termination
We may suspend or terminate your access to our website if you breach these Terms. Upon termination, any rights granted to you will cease immediately.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with a new “Last updated” date. Continued use of our website after changes means you accept the revised Terms.
13. Contact Us
If you have questions about these Terms, please contact us at:
Lulaé
Email: www.lulae.co.uk